Shipping policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Once processing is completed, your order will move to the preparation and packaging stage.
Delivery Time
Orders are shipped through our logistics partners.
The estimated delivery time is between 5–8 business days.
Delivery times may vary depending on order volume, customs procedures, and the delivery address.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your shipment in real time.
Shipping Fees
Unless otherwise stated, shipping fees are automatically calculated at checkout.
Free shipping may be offered during certain promotional periods.
Damaged or Missing Items
If your order arrives damaged or incomplete, you must request a damage report from the courier at the time of delivery and contact us as soon as possible.
Based on this report, the return or replacement process will be started immediately.
Contact
For questions regarding shipping or delivery, you can contact us: